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How can I pay for a product?We accept only PayPal payments at the moment.
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How long will it take to get my order?VivArt will ship within 2-3 working days if the painting does not need framing. Once shipped your order will be with you withing 3 working days. Please contact us before purchase and we will be able to provide you with more accurate information.
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Can I return if my order is received damaged?Yes, you can return if the painitng has been damaged due to mishandling. Please provide us with the receipt of purchase. Also pack it properly to avoid furhter damage and resend back to us. When received back we will refund you and cover any additional cost that may occured. Do not forget to send us the original receipts or invoices for us to be able to refund you fully.
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What happens if the product does not meet my expectations?We are happy to refund you in full if the painting does not meet your expectatons. Please return in the original packaging, secure it to ensure the art will not be damaged. Provide the recipt of purchase and we will refund you.
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